Shipping policy
Where we ship
We ship to all 50 US states, Washington DC, Puerto Rico and US territories. We don't ship internationally yet.
Shipping rates
| Method | Order total | Cost |
|---|---|---|
| Standard | $40 and up | Free |
| Standard | Under $40 | $8.00 |
| Express | Any | $15.00 |
You'll see the rates at checkout before you pay. Subscription orders get the same rates every time they ship.
Processing time
Orders go to our fulfillment warehouse automatically and usually ship within 1 to 2 business days. Orders placed on weekends or US holidays start processing the next business day.
Delivery time
Once your order ships:
- Standard: 3 to 5 business days.
- Express (USPS Priority Mail): 1 to 3 business days.
Delivery times are estimates from the carrier. Alaska, Hawaii and US territories can take longer.
Tracking
When your order ships, we email you a tracking number. If you don't see it within 3 business days of ordering, check your spam folder, then email us.
Wrong address
Check your shipping address before you place the order. Email us right away if it's wrong. We can fix it before the order ships, but not after. If a package comes back to us because the address was wrong or incomplete, we'll reship it once you pay the shipping again.
Lost, damaged or wrong items
If tracking shows your order delivered and you can't find it, check with neighbors and your building's mailroom, then email us within 7 days of the delivery date. If your order arrives damaged or you got the wrong item, email us a photo within 7 days of delivery. We'll send a replacement or refund you.
Returns
See our Refund Policy.
Questions
Email support@combatstrips.com.